Judy Kay, University of Sydney

A large and increasing proportion of interfaces, especially those on the web, offer varying degrees of personalisation. These include:

advisors; consultants; help systems; recommender systems that filter information on behalf of the user; systems that tailor the output they produce to the particular needs of the individual; systems that tailor the interaction and modality to match the user's preferences, goals, task, needs and knowledge; and the intelligent teaching systems that aim to teach, as a good teacher does, matching the teaching content, style and method to the domain and the individual student. Indeed, the CRA, Computing Research Association, the peak US research body, has identified five grand research of which four link directly to issues of personalised interfaces that users can control. These are: Systems you can count on; A teacher for every learner; Ubiquitous information systems; Augmented cognition.

This session introduces this area with an overview of the technical foundations, major approaches to achieving personalisation and the ways these interact with people's concerns about maintaining control of the interface and the personal data used to drive the personalisation. The first half of the session is a series of example systems which illustrate some of the major areas of personalisation and how these relate to user control. The remainder of the session is an overview of the technologies for personalisation. The concluding section is a research agenda for personalisation that takes account of user control.

Note: this session will be presented to be accessible to those across a range of discipline areas since the research challenges cross the boundaries of various parts of HCI.